Platform Capabilities
Every feature, by plan
A detailed breakdown of every capability across Marketplace, Operations, and Guide plans. Compare and choose what fits your operations.
| Feature | Free | Pro Recommended | Elite | Enterprise |
|---|---|---|---|---|
| Pricing | ||||
Monthly price Base subscription fee | Free | ₫1.3M | ₫3.5M | Custom |
Quarterly discount Save on quarterly billing | — | −17% | −17% | — |
Annual discount Save on annual billing | — | −27% | −27% | — |
| Limits | ||||
Tours per month Maximum tours you can create | 5 | 20 | 50 | Custom |
Team size Maximum guides on your team | 2 | 10 | 30 | Custom |
Guides per tour Lead + assistant guides per tour | 1 | 3 | 5 | Custom |
| Core | ||||
Guide marketplace Discover and hire freelance guides from the public marketplace | ||||
Tour lifecycle Create, assign, execute, and complete tours with full status tracking | ||||
Incident reporting Report and track incidents during tour execution | ||||
| Advanced | ||||
SOS broadcast Emergency guide replacement — broadcast request to nearby available guides | ||||
Live command center Real-time operations dashboard with tour health monitoring | ||||
Advanced search filters Filter guides by language, skills, rating, availability, and more | ||||
Multi-guide teams Assign lead guide + assistant guides to the same tour | ||||
Tour segments Break tours into segments with individual check-ins and tracking | ||||
Guest check-in system Manage guest lists and self-check-in links for your tours | ||||
| Analytics & Branding | ||||
Analytics & insights Detailed performance metrics, trends, and operational analytics | ||||
Portfolio & sharing Public portfolio page showcasing your tours and reputation | ||||
| Premium | ||||
Priority boost Higher visibility in marketplace search results and guide recommendations | ||||
External tracking Track tours managed outside the platform for unified analytics | ||||
Priority support Faster response times and dedicated support channel | ||||
| Enterprise | ||||
Dedicated account manager Personal point of contact for your organization | ||||
SLA guarantee Service Level Agreement with uptime and response time guarantees | ||||
Custom integrations API access and custom integrations with your existing systems | ||||
Included Not included
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